FAQs

What size are the magnets?

All our magnets are 2' x 2", with neat closed corners. Compact, cute, and just nice for gifting or display!

Can I customise the photos / art?

Of course! Just upload your own photos when placing the order. You can adjust the position to fit nicely within the square area.

We recommend leaving about 5mm allowance around the edges so important parts won't get cut off. You can also tweak the brightness, contrast, or even choose the black & white version - up to you! We'll take care of the rest and fit it cleanly.

How long does it take to make?

Most of the time, it will be the next working day to process, depending on the volume. For urgent orders, can drop us a message at h.magnetic8@gmail.com - we'll try our best!

Do you do bulk or corporate orders?

Yes, we do! For orders above 50 pcs ore special requests, contact us directly with the image for bulk rates at h.magnetic8@gmail.com

Do you accept returns or exchanges?

Because all our magnets are custom made, we don't accept returns or exchanges. Do double check your order and address before submitting, ya?

What if I key in the wrong address?

So sorry - we are not responsible for wrong shipping info given during checkout, so please double check everything before you pay.

If your order is still in process and not yet shipped, email us ASAP with your order number at h.magnetic8@gmail.com and we'll try to update it. Once it's shipped out, we can't recall or change anything liao - hope you understand!